Debt Collector Call Centre Job no : 493735 make type : full-time placement : Auckland Auckland CBD location, close to Victoria Park WFH flexibility for work-life libra No collections have required, supportive train and career progression About your newfangled function As a Customer Relationship Manager, you ‘ll be at the frontline making outbound calls to locate customers and investigate delinquent accounts. With a flexible approach, you ‘ll negotiate refund plans and solutions to suit our customers ‘ circumstances. Our uncapped bonuses reward target accomplishment and our supportive team and aim environment will allow you to develop and advance your skills for a successful career in Financial Services. What we can offer you ! Our people are the basis of our success and we ‘re committed to supporting you in a diverse environment with a range of benefits. competitive wage as entry level + earn uncapped bonuses for prey accomplishment flexible hybrid work environment in adenine early as 3 months ( 2 days office, 3 days WFH ) 4 Weeks paid train with continue support and coach for 6 months leading to growth towards promotion opportunities and bespoke learn and development programs Free membership and competitive rates with our Car Share spouse and Novated Leasing options Wellbeing and health initiatives with weekly on-line coach and yoga sessions, dietary patronize, 24hr wellbeing defend with our EAP, discounted health indemnity and eye caution plus fresh fruit in the office Dress For Your Day ‘ from smart casual to business attire What your fresh job involves Making and receiving senior high school volume outbound/inbound calls Investigations to locate and establish connections with our customers Build and establish relationships with customers with rapport and trust Creating positive outcomes by negotiating refund solutions Problem solve and objection handle Who you are need to start or grow your career in Financial Services ? Looking for a career change or seeking more security and opportunity ? Collections experience is n’t required as we provide training with cover support and coaching. The majority of our leaders once began in this same character ! experience in a call concentrate, cordial reception, tourism, retail, sales or like industries Persistence and resilience to have challenge conversations excellent communication skills ( both written and verbal ) Share a heat for results and a aim driven environment A natural trouble problem solver and solution provider A desire to learn and take on feedback substantive Criteria To service our operational hours, the function has a scope of rosters to suit you acrossMonday – Friday. ampere : 8:00AM – 4:30PM B : 9:00AM – 5:30PM C : 9:30AM – 6:00PM d : 10:30AM – 7:00PM Permanent Full Time Baycorp is a leading provider of accredit and receivables management services in New Zealand and a contribution of Credit Corp Group. We believe in an ethical, collaborative approach path to resolving debt to empower our customers to organise and control their finances. Credit Corp Group is a fantastic space for growth and very success. We are committed to our inclusive and diverse workplace through attracting and retaining a work force that reflects the community. We encourage applications from all culturally divers backgrounds. Auckland 0600 Advertised : 13 May 2022 New Zealand Standard Time Applications close :
