FAQ | Conexus Arts Centre

What is the Centre ’ s dress code ?
casual invest is acceptable for all events. Although not required, patrons of the arts frequently dress up for opening nights and gala events .

Do you have a coat check ?

The Centre offers a coat check service on days with inclement weather at a cost of $ 2.00 per token checked .

Are bags allowed in the Centre ?
Although bags are allowed on the premises of the Conexus Arts Centre, they are subject to search. At the free will of the venue ’ mho representative, bags may be required to be checked during the performance and not allowed into the theater .

May I bring my camera or television television camera to a performance ?
Cameras, video cameras, and other record devices are not generally allowed inside the theater. Any photographic, video or recording devices discovered inside the dramaturgy may be confiscated. Exceptions to this policy are posted at specific events .

I want an audio recording of the operation. Can I bring my own read device ?
Audio recording is strictly prohibited in the Centre. Any recording devices brought into the theater may be confiscated. Please remember that copyright laws apply during alive performances. many artists provide their own merchandise including performance recordings for sale .

How do I get in touch with your lose and found ?
If you have lost something at the Conexus Arts Centre, please call ( 306 ) 565-4515 .

Do you have a mail number ?
Yes we do, the Conexus Connection click here to sign up
We will send notification of performing arts and approaching events at the center vitamin a well as particular offers .

Does the Centre have a Facebook Page ?
Yes, we do – CLICK HERE – LIKE US and you will always be in the know about what is happening at the Centre, have the opportunity to win tickets and other prizes and be the inaugural to know about some of the great shows before they are announced .

We are planning a officiate at the Centre and have attendees with a variety of food allergies .
Can you accommodate a specialize menu plan ?
Most decidedly ! Our administrator Chef Leo Pantel and his entire team pride themselves on providing you with perfect food serve .
Our customer Services team would be pleased to help you plan your menu and make with you to accommodate every guest ‘s requirements .

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How can I be contacted in shell of an emergency ?
If you think you may need to be contacted during a field operation please leave your name and seat numeral with our security department by calling ( 306 ) 565-4515. They will do their best to contact you if the necessitate arises .

ticket information

What methods of payment are accepted for ticket purchases ?
The Centre accepts Cash, Debit, Visa, Mastercard, American Express and Conexus Arts Centre Gift Certificates. No cheques are accepted .

Are there any other charges or fees associated with ticket prices ?
The Conexus Arts Centre has some of the lowest fees in the industry. There are three ways for you to shop, you can purchase your tickets in person, arrange them over the telephone or order on-line. All online purchases have a $ 2.50 per ticket overcharge. All on-line and telephone orders besides have a $ 3.00 per rate ( not per ticket ) charge .
Service charges : All tag sales are subject to a service charge based on tag prices set by promoters .

Do I have to purchase a tag for my toddler/baby ?
Yes. We do have a policy whereby all individuals attending any performance require a slate. Please chatter here for wide data regarding this policy .

What is will call ?

Choose “ will call ” if you would like to pick up your tickets rather than having them delivered by chain mail. Will Call tickets may be picked up at the Centre Box Office prior to the sidereal day of the show during even Box Office hours, or at the Box Office day of usher. If you choose the latter, please try to arrive at the venue at least 30 minutes prior to curtain to avoid waiting in hanker lines. Remember, the account holder is the only person authorized to pick up tickets at the box position by showing their photograph ID and citation card used to purchase the ordain .

Why do I have to show ID and my credit batting order when I pick up tickets ?
We want to make sure that the person who purchased the tickets is the one who receives the tickets. In addition, we besides ask to see the credit calling card used to purchase the tickets indeed that we can ensure your tickets were not fraudulently purchased. Exceptions can be made by contacting the Box Office at ( 306 ) 525-9999 or 1-800-667-8497 .

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I can ’ triiodothyronine use my tickets. May I have a refund ?
refund policy : All tickets sold through the Conexus Arts Centre are non-refundable and exchanges are not permitted. If you are ineffective to use your tickets you may even have several options available to you :

Donate the tickets : If the tickets are for a non-profit organization, for example, The Regina Symphony Orchestra you could donate the tickets second to the presenter. Contact the Centre box office for information regarding specific shows .

Gift the Tickets : Gifting the tickets to person else will show your friends and family how much you care arsenic well as put a smile on person ’ s face .

I purchased tickets from a ticket broker or some early source than Conexus Arts Centre ( Varage Sale, eBay, Used Regina, and so forth ). Are my tickets valid ?
The Conexus Arts Centre provides you with the highest charge of customer service whether purchasing at the box office, over the earphone at ( 306 ) 525-9999 or 1-800-667-8497 or online at www.conexusartscentre.ca. If you purchase tickets through another source we can ’ deoxythymidine monophosphate guarantee that the tickets are valid .

My tickets were lost or stolen. What should I do ?
Please call the Box Office at ( 306 ) 525-9999 or 1-800-667-8497 and report the loss/theft. Be ready to provide us with all the details including the police file issue ( if applicable ). On the day of the show, 1 hour prior to show meter, we will reprint your tickets. This policy does not include General Admission shows where it is impossible for us to track tickets .

approachability

Is Conexus Arts Centre wheelchair accessible ?
Yes. We are amply accessible to standard wheelchairs and provide automatic door openers, ramps, handicapped park, elevator servicing and wheelchair seating for dramaturgy shows upon request at clock of ticket buy .

Does the Centre have elevators ?
The Conexus Arts Centre has two public elevators which access all populace areas. These are located on the east and west sides .

I am coming to the Centre and need some aid. What should I do ?
once you purchase your tickets, call security at ( 306 ) 565-4515 to let them know when you will be attending an event at the center and what kind of aid you ’ ll indigence .

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Does the Conexus Arts Centre provide wheelchairs for patron function ?
Yes, the Centre has a limited count of non-motorized wheelchairs for patron manipulation while in the building. These chairs can not be taken past the curb of the front man entrance. To arrange to have a wheelchair waiting for you, please contact Security at ( 306 ) 565-4515

What is the Centre ’ second policy on Service Animals ?
Service dogs are always welcome. They must be certified. We do recommend the end of course seating to ensure all patrons, adenine well as your overhaul animal, have sufficient seat room. For emotional support animals, please contact our Box Office for aid .

What is the best seat for those with particular disabilities ( i.e. blind, deaf ) ?
There is no “ best seating ” for these relegate challenges. All concerns should be communicated as tickets are purchased so that appropriate seats can be selected. Patrons may besides find appropriate seats online at www.conexusartscentre.ca .

How do I purchase a wheelchair-accessible seat ?
The field has spaces both accessible and wheelchair ( standard size only ) accessible on the independent floor. accessible seats are available to patrons whose needs require access without having to travel stairs, entrances requiring a express count of steps to seats, and for patrons using a wheelchair that are able to transfer into field seats. Wheelchair accessible seats are available to patrons who will remain in their wheelchair for the event. These seats are available on-line, over the earphone at ( 306 ) 525-9999 or 1-800-667-8497 or in person at the Centre corner office .

If the event is general Admission ( i.e. no put seats ) you may purchase any seat, but if you are attending an consequence in the Centre and need a wheelchair-accessible induct, please contact Security at 306 565-4515.

What happens to the wheelchair if a patron transfers to a permanent wave seat ?
The patron ’ south wheelchair is moved by an usher to a lobby space angstrom conclusion as possible, out of the way of base hit evacuation routes .

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