Purchased Grizzly Renegade tires from Uncle Weiners Edmonton. All their information and commitments specify there is 3 year guarantee on the tires. Installed the tires by a reputable caller. All tires required more weight than regular to balance, but one was worse. Ran it anyways for a short time in case it would get better. It did n’t ! ! ! Again took it to another reputable shop to get balance. Told it wo n’t balance and is not round. Called uncle Weiners site MANY times. Emailed them MANY times with no response. Called and went to store respective times, they say send emails to claims and sales. hush no responses ! Told their tires are risking lives, they say send a electronic mail to which they do not reply. last after many attempts and frustrating times, receive a message that they were going to look into our business. Weeks late …. nothing ! ! Buying tires from Uncle Weiners is a risk that should NOT be taken. If it were possible I ‘d give no stars ** **** ******** *****. Paid for tires asked repeatedly what weight denounce they were was told 10 ply and E rated …. desirable for a one long ton truck.go to tire denounce and find out tires are D rated institute em back as were a liability to put on vehicle where they refused to refund for false advertising and sale tactics … do not buy anything from these ******. Bought patio furniture and an umbrella from them in June, and the furniture was missing pieces and the umbrella was broken. Have been dealing with them always since with no achiever. last reply was July, and was very patched before that. They actually sent me framework for the umbrella, which was not the write out and never addressed the missing pieces of furniture. I have systematically tried to get a handle of them and have been ineffective to do so. I do not recommend them at all, take your occupation elesewhere. The money you may save is not worth the concern you will endure in the likely scenario your merchandise is defective We bought a post new children ‘s bicycle from uncle wieners Edmonton store on June 29th 2021. The cast cast-iron treat banish holder broke after the beginning use. We contacted customer serve right away about getting a refund or replacment. And sent them pictures of the break man. They refused saying it was our defect as we had tightened to it down to hard. Which is not true as it only requires a small Allen key and was tighten lightly. We were told they would alternatively send a replacment part. I have reconnected them every calendar month since then and still have not received the replacement share it is now recently October 2021. And my son ‘s motorcycle riding class has been ruined. Buyer beware ! frightful products and awful customer serve ! I bought a portable canopy lone to find out it was broken and missing pieces once I got it home. apparently you can not take things back to the store, you have to email them and wait for a answer. I emailed them the same day and 4 weeks late got a answer stating “ show me visualize ”. I sent pictures and another description and it ‘s been closely another 4 weeks and no response. I ‘m out about $ 200 and will NEVER shop there again.
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DO NOT SHOP AT THIS STORE. No customer service, no returns allowed, defective products. I am out 200.00 on a 10×20 defective dad up tent. This business does not rate any stars. first clock time denounce there 11/22/2021 and will be the last. And I will be certain to tell anyone else I know to NEVER shop there. Bought a rim for a bore there and it did not match up to master rim when I got home. Salesman never told me I couldn ’ t return it and there ’ s nothing on receipt that states that either. Emailed the claims department future day as I was told to do. Got the usual render response that they it was received and person would follow up in 24-48 hour. respective emails later and it ’ mho now Jan 13/22 and no follow up. Do not shop here ! ! ! ! BBB Business Profiles may not be reproduced for sales or promotional purposes. BBB Business Profiles are provided entirely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this web site to affirm that the information provided is accurate. however, BBB does not verify the accuracy of information provided by third base parties, and does not guarantee the accuracy of any information in Business Profiles.
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