Password Management FAQs – Anne Arundel Community College

once verified, you can request a single-use security code or answer challenge questions to manage your password at any clock, 24/7, without reliance on the AACC Technical Service Desk. In club to use this instrument, you must complete the identity verification procedure by providing your exploiter name, AACC ID ( besides called student ID or employee ID ) and security code that you will receive via e-mail after completing your application. All AACC students, staff and staff use the Password Management joyride to update their password and cope confirmation options .

Where do I use my password?

Your drug user name and password are used to access many college systems including, MyAACC ( college portal ), Student Network Account – base directory, network applications, instructional software, lab machines, Administrative Network Account ( employees merely ) – home directory, OWA, distant access, network shares.

What information will I need to set up my password management profile?

You will need to know the following information : exploiter name ( the name you use to log into an AACC computer or MyAACC ), AACC ID number ( student or employee ID ), your birthdate, and the single-use security code provided to you via e-mail or text message .

What information will I need in order to reset my password or change the answers to some or all of my challenge questions?

You will need to know your exploiter appoint ( the name you use to log into an AACC computer or MyAACC ), AACC ID number ( student or employee ID ), birthdate and the single-use security code provided to you via electronic mail or text message .

What is the AACC ID number and where do I find it?

The AACC ID number is a alone identifier for each student, staff and staff member. The AACC ID count is besides known as a scholar ID or employee ID act. You can find it on your bill, bill/schedule, AACC ID batting order ( besides known as student ID or Employee ID card ), MyAACC Self Services tab key ( entree “ Personal Profile ” ), or any registration counterpunch with valid photograph ID. Contact the Technical Service Desk in person at Careers 108 or call 410-777-4357 .

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How do I access the Password Management Tool?

Go to password management .
If you ’ re on campus, you can access the tool from any college calculator running at least Windows 7 using the follow special login and password. User name and password are case sensitive. Allow two to three minutes to access the Password Management Tool .
User Name = help\help
Password = help

Why do I need to change my password?

Changing your password quarterly is a security best practice. The college requires all employees to do this to protect account information and college data .

What tips do you have for creating and remembering passwords?

Try to create passwords that can be remembered easily. One way to do this is to create a password based on a song title, affirmation or other phrase. You besides can make potent passwords by merely substituting numbers for letters or words ( or frailty versa ). such as : e equals 3, I equals 1, O equals 0 ( zero ), four equals 4, two equals 2, B equals 8, see or sea equals C, etc. additionally, you should add a particular character in the middle .

What do I do if I have forgotten my password?

If you ’ ve forgotten your password, you can use the Password Management Tool to reset it from anywhere, 24/7 .

What will happen if I don’t change my password before it expires?

You will need to use the Password Management Tool in club to set a new password which will allow you to log in .

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Can I change my password before it expires?

Yes, you can change your password at any time through the Password Management Tool.

Can I reset/manage my password from a mobile device?

Yes. You can access the Password Management Tool from a mobile device to reset/manage your password .

What do I do if I enter the wrong password and get locked out of my account?

You have seven tries to enter the correct password. After the seventh failed try, your account will be locked for 30 minutes. If you can not wait 30 minutes to gain access to your account, you may use a special login and password to access the Password Management Tool which unlocks your report :
From any college computer, use the trace particular login and password .
User Name = help\help
Password = aid

What should I do if I think my password has been compromised?

Change your password immediately. If you have further concerns, contact the Technical Service Desk in person at Careers Center Room 108 or call 410-777-4357 .

What if I forget the answers to my challenge questions?

Contact the Technical Service Desk in person at Careers Center Room 108 or call 410-777-4357 .

How do I change my answers to the challenge questions?

Access the Password Management Tool and provide the follow information : user name, AACC ID number ( student or employee ID ), birthdate and answers you provided to the challenge questions .
After the identity verification serve you can select “ Manage my challenge questions. ” You then can modify any of your answers and when complete, choose “ Save. ”

How often do I need to answer the challenge questions?

You are required to provide the answers to the challenge questions any time you use the Password Management Tool to manage either your password or challenge questions .

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Are there any restrictions on my challenge question answers?

Yes, you can ’ triiodothyronine provide the like answer for more than one question.

What suggestions do you have for creating answers?

When providing answers to the challenge questions, we have the following advice : Answers can be anything you like. You don ’ triiodothyronine even have to answer the actual wonder equally long as the answer is something you will remember. Provide simpleton, short answers as these are easier to remember and type correctly. Answers should be memorable. sometimes the first thing that pops into your mind is the best. Remember, no matchless else can see your answers indeed don ’ thyroxine worry about how you answer the questions .

Can anyone see the answers to my challenge questions?

No. lone you can see your answers to the challenge questions .

How many tries do I get to answer the verification or challenge questions correctly?

You have seven attempts to answer any confirmation questions correctly, such as the birthdate, drug user list, AACC ID issue or challenge questions. If you have a accumulative seven failed attempts, your Password Management Tool access will be locked for 30 minutes. After 30 minutes has elapsed, your access will be unbarred and you can try the identity confirmation serve again through the Password Management Tool. If you can not wait the 30 minutes to gain access to your report, contact the Technical Service Desk in person at Careers Center Room 108 or call 410-777-4357 to assist you .

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