Terms of Service
Privacy Policy
MyZone Media Inc. shares our customer ‘s refer for the protective covering of their privacy and their personal information. Whether you are merely browsing our locate, conducting basic transactions ( as a customer or event organizer ), or being an involved participant in our content, sociable network, and market, we want you to know what information we are collecting, how and why we gather it, and who we share it with. We ’ ve created this privacy policy to provide our customers, clients and anyone who has given us information through any use of our websites, telephone system, and electronic mail newsletters a arrant description of our practices and their options as a visitor to our web site or as a drug user of our services. This privacy policy applies to the practices of MyZone Tickets. We work with a variety of third parties who may have their own privacy policies, and we encourage you to seek out information about their practices. Because our offices and servers are in Canada, our privacy policy is drafted according to canadian law. Because our web site can be accessed from outside of Canada, however, by using our site or services you may engage with businesses located outside of Canada that may be subject to less or more restrictive laws regarding the collection and handling of your information.
Reading: Glow Halifax | MyZone Tickets
Before using our web site, purchasing goods or services through our on-line or telephone arrangement or opting into our newsletters or media programs, please read this privacy policy thoroughly. By visiting the web site or using our services, you are acknowledging and accepting the data gather and share practices detailed below. You can contact us anytime with any questions, concerns, or comments, or to request far information regarding our privacy policy by writing to : MyZone Media Inc.
704, 73 Water Street
Vancouver, British Columbia
V6B 1A1
Canada . You may besides submit questions or request far information by emailing us through our help arrangement ticketingsupport @ myzone.com
Please note : As our company grows and evolves, we may update this privacy policy so that it remains relevant to our practices. Our privacy policy will always be dated as of the most holocene update. Please check back here regularly to ensure that you may be informed of the most current adaptation of this privacy policy .
Collection Methods
MyZone Tickets collects your information both passively ( by having you provide it to us ) and actively ( through technologies such as cookies, web beacons, and Google Analytics, deoxyadenosine monophosphate well as through cooperation with partner businesses and third parties ) .
A. Passive Collection
As a customer, customer, player in our social network and selling practices, you may provide us with personal contact details such as your identify, information ( earphone number, e-mail address, postal address, etc. ), billing details ( including your bill address, citation tease details, etc. ) and other information you may be prompted to provide .
This information may be required to purchase tickets, goods or services, or to participate in respective contests or promotions. While you have the good to withhold your personal data, doing so may prohibit you from conducting transactions, accessing either your personal or company score, participating in contests, and so on. You may besides be prompted to provide demographic information, such as your age and sex. We may collect, storehouse, and share this information in order to analyze our clientele, cater advertise and content to you, etc .
B. Active Collection
In summation to information that you provide to us, we may besides actively collect information ( both personal and nonpersonal ) through active data gather practices, using technologies such as cookies and world wide web beacons, and through sharing with our clients, collaborator businesses, and third parties. We may use cookies to personalize your experience on the web site, track your activity on our site, identify you anonymously, and to gather information about your browser type and language. Cookies, web beacons, Google Analytics, and early technologies can be used to determine referring websites, what kind of searches you conduct, and more. While you may set your browser security settings to prohibit us from assigning cookies, certain features of our locate may not be functional without cookies ( you may not, for case, be able to log in to a personal customer or customer explanation ). data collected via tracking technologies is not linked to PII. We may besides actively seek out personal and non-personal data from third parties, including partner businesses and advertisers. MyZone Tickets may allow these third gear parties to incorporate cookies, vane beacons, and other technologies to collect information. This information, in general, is used by these away parties to help focus their advertise or better understand how effective their services are on our site .
Types of Information Collected
MyZone Media Inc. collects two different kinds of information :
A. Personal
In general, MyZone Tickets collects personal information in holy order to verify your identity. This may include your name, electronic mail address, postal address, call number, username and password, etc. We may besides collect billing information to facilitate transactions such as ticket sales and purchases. This may include your bank score number, credit card issue, bowling pin number, termination date, etc. You have the right to withhold your personal and billing information, however doing then may prohibit your ability to use in our site or impart transactions with us or our partners, clients, and third base parties. We may besides collect personal demographic information. This may include your gender, age, and preferences related to the function of our locate and services. ultimately, we may collect personal information about your specific bodily process on the site. This may include which pages you view, how much you visit, how long you spend on the locate, which advertisements you click through, your purchasing habits, etc .
B. Non-Personal
second, we may besides collect general statistical information not personal to you specifically. Using technologies included but not express to those listed above and by sharing data with our partners, clients, and third parties, we may gather, storehouse, and share information regarding the general practice of our sites and services. For model, in order to monitor our business and keep our investors, partners, and third base parties informed, we may collect and contribution aggregate information such as median or periodic impressions, advertising statistics, etc. The non-personal information we collect may be gathered directly or combined with non-personal information from other websites or outside parties. Non-personal information may besides be gathered by cookies and other web technologies .
Information Sharing Practices
A. Why We Gather Information
There are a assortment of reasons that we may collect information, both personal and non-personal. information may be gathered to analyze our business, identify you, verify your transactions, customize your experience on the site, for market purposes, etc. information you provide us may be sent to servers around Canada and around the universe. We may besides store your information for future practice. Most information is used to facilitate your purchasing experience on MyZone Tickets. This may include imposter protection and identity confirmation, delivery of your tickets ( or other products and services you are obtaining from MyZone Tickets ), and support for your customer or client account or transactions. With your accept, we may contact you by telephone, e-mail, postal mail, and other fluid devices to offer support or to advertise on our own behalf or that of partner businesses and third base parties. We may besides use your information to analyze your use of our locate, products, services, subject and so on. This is to help us customize your know, develop content, and offer you extra products or services. additionally, your personal and fiscal information may be necessary to process refunds, credits, fight fraud and chargebacks .
B. Sharing Your information
Your information may be shared with our commercial enterprise partners and related companies. This may include advertisers, partner businesses, and third parties who provide services for our site. Third party avail providers may be used by MyZone Tickets to fulfill orders and process payments. Shipping carriers and marketing parties may besides receive your information. While using MyZone Tickets, you may click through to outside websites operated by third parties. Clicking on an ad, for case, may take you to a unlike web site. Our privacy policy does not apply to any third base party web site, and their collection, share, and use of your personal information is discipline to their own privacy practices. It is wise to look for privacy policies on any one-third party web site you navigate. Third party websites that can be navigated to from our web site may contribution data with us that they collect independently. Your information may besides be shared with consequence promoters and staff, including artists and their management, venues, and then on. MyZone Tickets does not plan or produce events, and promoters of events for which you have purchased tickets may use your information to contact you, analyze their occupation practices, etc. We may besides share your information in answer to any legal action that MyZone Tickets or any of our collaborator businesses/third parties may be engaged in. This includes a answer to a subpoena, guarantee, court rate, legal summons or a request for cooperation from government or law enforcement, or for our own imposter protection. We may besides disclose information in the event of a large corporate transaction, such as a fusion, sale, or bankruptcy involving MyZone Tickets .
C. Sharing Information with Event Organizers
MyZone Tickets is a 3rd party ticket seller. By agreeing to contribution your information with Event Organizers at the time of leverage, your information may be shared with the Event Organizer you purchased tickets from for marketing purposes or information about future events. If at anytime you wish to be removed from the Event Organizer ‘s mailing list please contact them immediately or unsubscribe from their list within their e-mail if applicable. To change your communication preferences on MyZone Tickets please contact ticketingsupport @ myzone.com and a customer support representative will assist you with the process .
Protecting Your Information
We have both electronic and personnel security system measures in place to ensure that your data is protected, and to prevent deceitful use of your information. Personnel access to your information is limited, and the appropriate information storehouse security measures as required by police have been implemented. All sensitive information gathered on the web site is protected with SSL encoding. MyZone Tickets is receptive to the public and does not monitor the historic period of users. In collecting personal information, we do not intentionally assemble information from children under the age of 13 .
Your Options
By visiting MyZone Tickets or related websites, you are acknowledging and consenting to our information collection, storehouse, and sharing practices detailed in this privacy policy. You may elect not to provide data when prompted, but doing so may affect the functionality of certain functions of the site/s. You may besides adjust the security settings on your browser to block cookies and other web technologies. This may besides impair certain functions and services we provide. If you have an report with us as a customer, client, or member of a social network, you may access, change or update your information by logging into your account or by contacting us through our avail system at ticketingsupport@myzone.com. You may choose to close your account by contacting us through the help arrangement. however after closing the account you may no farseeing have access to that report ’ second information, and we may retain information from the original explanation. We may retain this information for the accuracy of our recordkeeping, accounting, and to assist with fraud protective covering, tip collection, the enforcement of our terms and conditions, and any other legal natural process that may be permitted by jurisprudence. You may opt out of our e-mail newsletters by clicking the “ Unsubscribe ” button at the bottom of the newsletter. If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem allow so that you are aware of what data we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy affirmation at any time, therefore please review it frequently. If we make fabric changes to this policy, we will notify you here, by e-mail, or by means of a notification on our home page.
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If you have questions or concerns regarding this instruction, please contact ticketingsupport@myzone.com
Terms of purchase
MyZone Tickets is a third gear party ticketing service. We do not operate these events and can not control unanticipated circumstances which may occur at an event. Please read the follow terms and conditions carefully as this is a binding abridge between yourself and MyZone Tickets. By marking the Terms of Purchase agreement and by completing your transaction you are agreeing to the terms of purchase. Please contact the producer of the consequence for their own terms of purchase and refund policies .
1 ( A ). refund policy
All sales are final examination. There are no refunds, no cancellations, no credits, no exchanges, and no transfers after the regulate has been made. unanticipated circumstances beyond MyZone Tickets control will not be grounds for a refund, including but not limited to the play along : local or national weather conditions and natural disasters, waiting in lines, syndicate and aesculapian emergencies .
Promoters, Venue owners, Security and Event Staff have the right to refuse entry to any tag holder, without a refund, for any reason at their delicacy, including but not circumscribed to : chaotic behavior, poisoning, venue capacitance, rupture of security restrictions. Ticket holders are mindful that the Venue and Talent are subject to change. Ticket holders are aware that amenities promised by promoters are not guaranteed by MyZone Tickets and are not grounds for a refund, including but not circumscribed to VIP amenities, drink specials, gifts, express entrance, special areas, fame guests .
1 ( B ). policy for rescheduled or cancel events due to COVID-19
due to the impacts of the global COVID-19 pandemic, some events may be unexpectedly postponed or canceled due to circumstances beyond the see of MyZone Tickets, Event Staff, Promoters, Venue owners, and Security. Please review our update policies for cancel Events ( 2. ) and Postponed Events ( 3. ) .
2. Canceled Events
If the event is canceled you will receive a refund for the face value of the slate ; service, embark, and early fees are non-refundable under any circumstances. If the service fee is not listed, it may be embedded into the price of the ticket. To inquire about the measure of an embedded overhaul tip, please contact customer support by emailing ticketingsupport @ myzone.com. Tickets purchased at a retail mercantile establishment must be refunded at the retail exit.
3. Postponed Events
unanticipated circumstances, beyond the control of MyZone Tickets, Event Staff, Promoters and Venues, will not be grounds for a refund, including but not limited to : local or national weather conditions and natural disasters, waiting in lines, family and medical emergencies. This besides includes delay due to the request of local health authorities regarding COVID-19 .
If the consequence is postponed, your ticket will be honoured at a late date, to be determined by the consequence Staff. Customers will be contacted with instructions on how to update their tickets. Unless otherwise stated, there are no refunds for postpone events .
If for any reason the postponed event does not proceed at the future date, customers will be notified of how to request a refund for the face value of the ticket ; service, ship, and early fees are non-refundable under any circumstances. Tickets purchased at a retail mercantile establishment or anywhere other than MyZoneTickets.com must be refunded at the original point of purchase.
4. Customer Inquiries
All customer support is handled by the MyZone Tickets online message system, in which case all customer corroborate and refunds are handled by the event manufacturer. Please contact customer support at ticketingsupport @ myzone.com .
5. Will Call
Every attempt is being made to remain 100 % contactless due to the COVID-19 pandemic. Please request your ticket electronically when potential .
Will call tickets must be picked up at the venue unless otherwise noted. Tickets left at will call will not be refunded. Will call beginning and end times are subject to change and are not grounds for a refund. You must present the original credit tease used to purchase the tag, a valid painting ID, and your “ e-ticket ” reception. If you are unable to pick up your club because you do not have the aforesaid items in your possession at the time and place of pickup, you will not receive a refund for this purchase.
6. E-Ticket / Print @ Home Tickets
E-Ticket / Print @ Home Tickets must be presented at the event. Upon purchase, you will be emailed a PDF of your ticket ( sulfur ) with a singular QR code. You can present the PDF directly from your mobile device at the event or print the PDF and present the print slate at the event .
7. shipping and Handling
The embark and handling fee is non-refundable. express tickets require a signature upon rescue and can not be shipped to PO Box Addresses. All other ship methods do not require a key signature. Allow approximately 5 business days for rescue. Tickets will be delivered to the charge cover of the accredit card. If you enter an undeliverable address or if the tickets are returned unclaimed you will not receive a refund. International transport is not available.
8. liberation of Liability
MyZone Tickets is not affiliated with the events or event sponsors and MyZone Tickets will not cover losses or damages arising from your voluntary engagement in the events, including claims for personal injury, or wrong to personal place, or any early claims for negligence on the separate of the events or event sponsors. By purchasing the tickets through MyZone Tickets, you hereby release and forever discharge MyZone Tickets, and its officers and agents, from any liability or claims for damages that may arise as a result of your attendance and engagement at the events. It is hereby understand that the purchase of tickets by you and your engagement in the events shall not be construed as an assumption on the part of MyZone Tickets of duty, indebtedness, or control of the events.
9. publicity
You understand that by attending the consequence you may be photographed and/or recorded as part of the event ’ s promotion materials and/or by a recognized media release. You grant permission for your likeness and/or voice to be included therein without compensation, recognition or consideration, in any publicity materials .
