Online Learning FAQ – Chabot College

Your Canvas Username & Password

  • To use Canvas, you must be registered for a class, presently or in the past, that
    used Canvas. The class can either be at Chabot College or LPC.

Default Canvas username and password

  • Username: Your Username for Canvas is your W number (begins with a W followed by 8 digits).
    • Your Username cannot be changed.
    • If you do not know your W number, please read how to find your student # instructions. 
  • Password: The default Password for Canvas is the first two letters of your first name, followed
    by the first two letters of your last name (all lowercase), followed by the last four
    digits of your W number.

  • Example: Maria Valdez with a W number of W98765432 would log in as:
    Username: W98765432
    Password: mava5432

Learn how to update your password ( optional )

Forgot Password

  • If you forgot your password, click on the ‘Forgot Password?’ link on the Canvas login
    page, and follow the instructions.

Update your Email Address for Canvas ( optional )
Users will mechanically receive Canvas notifications via e-mail through their Chabot-provided electronic mail report
( Zonemail for students or Outlook for faculty/staff ) by default unless they change their Canvas e-mail address to
a personal report .
Follow these simple steps on Class-Web to update your Canvas electronic mail address :
Log in to Class-Web > Select “ What is my e-mail address ? ” > Select “ Update Email Address ” > Under “ Type of
E-mail to Insert ” blue-ribbon “ Email for Canvas/Blackboard ” > imperativeness “ Submit ” > Enter the electronic mail savoir-faire in the field
adjacent to “ E-mail ” > snap “ Submit. ” The update electronic mail address should take effect in Canvas within 24 hours.

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I need my Canvas quiz/exam/test reset
It is up to the teacher whether or not a test/quiz/exam/assessment can be reset for an try made by a student. Please contact your teacher to ask whether they will reset the particular assessment.

I have a motion about or am having problems logging into the Zone ( or with my Zonemail )
Zonemail Instructions and Login
Please contact the Zone Help Desk at helpzone @ or 925-424-1710 ( Monday to Friday, 8:00 am to 5:00 prime minister ).

I ca n’t login to CLASS-Web, OR I am having trouble with my registration
Please contact Admissions and Records at 510-723-6700 or ccarcom @ You can besides visit A & R on-campus in Building 700 ( check their web page for current opening hours ).

I need an total number for a path
Please contact the class teacher to ask if there is space available in the course and/or to ask for an attention deficit disorder number.

Is Online Counseling available ?
Online Counseling is available for Chabot students who are presently taking on-line classes. For more information, travel to Counseling Services at Chabot College.

I have a interview about or am having problems with the Canvas locate for my course at Las Positas College
If your course is at Las Positas College, please contact LPC Online Learning Support.

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I need you to take a look at my computer/laptop/iPhone

unfortunately, we can not provide technical support for any computers or other hardware. however, if you are experiencing issues while using Canvas or the Canvas App, we may sometimes suggest trying something different on your calculator, such as using a recommended browser or changing your browser settings, etc .
Please submit a help request to Online Learning .

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