CannSell Cannabis Program FAQ’s | CannSell

Age Requirement?
The minimum long time to take this course is 19 years of long time. In Ontario that is the legal age.

Retail Managers License Training?
The retail coach ’ s license must be obtained from the AGCO, in addition to that the ask course for work in a retail placement in Ontario the CannSell Standard course is required. Some retailers might want their employees to complete the Expert course however this is not a prerequisite for the license itself .

Bundle Package
This bundle is available for purchase. The compulsory class for use is the CannSell Standard course. No extra discounts or refunds are applicable .

Our courses are all on-line and self-paced, once you have been provided with access to the course it is no longer refundable .

Is there a physical location to write the test?
No, everything is done on-line through the CannSell.ca platform .

Payment options
We can only accept payments online using many of the requital options below. Visa, MasterCard, Debit Visa, PayPal, and American Express

Are you having trouble logging in?
double check that you are using the decline username and password. Your username should be alone and contain no special characters. Your password should be at least eight characters, 1 capital letter and one special character. If this does not work, you can reset your password here. Please check your spam folder if you do not receive the password reset email.

My payment won’t go through, what do I do?
We suggest reaching out to your fiscal institution to gain more information and try the follow trouble-shoot steps .

  1. Ensure the payment type you have selected is accepted and the information entered is correct. 
  2. Ensure you are not using the autofill feature to enter your details. Manually enter details in the required fields.
  3. Confirm the information entered is correct and matches the billing information with your financial institution.
  4. Reach out to your financial institution to confirm they are not blocking your purchase. Some financial institutions block transactions when affiliated to cannabis. You will have to reach out to them for more information.
  5. If all the above steps have been taken and you still cannot process your payment, send us an email at support@cannsell.ca. Please include the following details.
  • Full name of the cardholder
  • The email address used for the purchase
  • Amount of the purchase
  • All transaction ID numbers
  • Screen recording of the errors you are experiencing
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My course restarted, what do I do?
When logging back into your course, it will ask if you want to resume where you left off. Select yes if you would like to start where you left off. The course mechanically tracks your advance. For progress tracking to work, you ’ re required to have an uninterrupted internet association. If your internet joining is interrupted at any luff, it will stop tracking your progress. We can not move users ahead within the course ; you will have to work through the substantial again.

I failed my exam twice and can’t retake the exam. What do I do?
If you have failed the examination twice ( with a score of less than 80 % ), you will need to pay for the course again to retake the examination. There will be instructions available to re-purchase in the CannSell package once you ’ ve failed the examination doubly. Once the recapture examination is paid, CannSell Retake will appear as a separate course on the Dashboard. You won ’ t need to complete the course of study again, but you will be required to retake the examination. If you fail the CannSell Retake exam two more times, you will be required to repurchase the course .

Who needs to take the course?
The CannSell Standard Course certificate is required for ALL employees in the cannabis retail space in Ontario. From owners, managers, budtenders, and security .

Do I have to get the certificate on my own, or will the retail location I work at provide it for me?
Each employee is responsible for having their certificate before their first gear shift at work .

Which course is required for employment in Ontario?
The Standard naturally is required for employment in Ontario in the retail cannabis quad. The adept course alone does NOT get you a certificate for employment. You must complete Standard to be compliant .

What are the differences between the two courses?
The Standard is required for employment and takes roughly 5 hours to complete.
The Expert course is not required and takes roughly 20 hours to complete. This course goes much deeper into a variety of topics.

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How long do I have to complete the course?
All our courses are self-paced, which means there is no meter limitation. You can take as much time as you require to complete the course. You can leave the course to take a respite and log back in to start where you left off at any meter .

Does my certificate expire?
Certificates do NOT expire but might require an upgrade in the future to maintain it ascribable to rule changes and updates .

How do I create a profile?
Hit bribe now ; it will ask if you have an report or if you would like to create one. You can create an account if you don ’ deoxythymidine monophosphate already have one, or you can log in to your report if you already have created one .

How do I find my courses?
To find your courses click the Dashboard tab key at the top right. You will then see all of the courses that you are presently enrolled in.

How do I change the language?
Courses are offered in both English and French. You can toggle through languages by clicking the Down button beside your profile and choose ( EN ) for English and ( FR ) for French.

Need Cannsell in both English and French?
Please email customer support at documentation @ cannsell.ca, and we will update your account rid of commission !

How do I access my CannSell Standard Certificate?
Upon successfully completing the CannSell Standard Course, your security will be located under the class itself, where you accessed the modules and examination .

Why won’t the website load?
If the site or a page international relations and security network ’ triiodothyronine load, hit the Refresh clitoris in your browser. If that doesn ’ deoxythymidine monophosphate do the flim-flam, try some of these suggestions :

  • Close all other tabs in your browser
  • Use a different browser (our site works best in Google Chrome)
  • Clear your cache
  • Check that you are connected to the internet

It ’ second best to use a laptop or desktop to avoid course loading errors. If all of these options fail, please electronic mail corroborate @ cannsell.ca.

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Why can’t I advance to the next slide?
When this happens, chances are you are tidal bore to get this done, but some slides are synergistic and require a little sting more attention.
First, take your cursor and levitate over the slide any pictures or videos that appear. After the slide is complete, you may have to click on those to access extra message. once you have watched the television or looked at the pictures, you will be able to advance.

Can I use a tablet or cell phone?
You can access content on your mobile telephone or pad. however, our system works well with a laptop or background .

What are the password requirements?
Your password should be at least eight characters, desegregate with capital letters and lower case letters and at least one number. Make it deoxyadenosine monophosphate dependable as possible…just try your best to remember it !

Do I have to enable cookies in my browser?
Yes, you should have cookies enabled when using this web site. This will not lone allow you to prevent you from having to log in every clock time you visit the locate, but it will besides let you continue from where you left off .

Why am I getting a 403 or 404 error?
This is your browser ’ south way of telling you that it needs a break in, go ahead and help it out by clearing out your cache and logging back into your account.

What do I do if I need live support?
You can email accompaniment at support @ cannsell.ca, and please allow 24 – 48 hours for a reaction.

What are the differences between the two courses?
The Standard is the mandate required for employment and takes roughly 5 hours to complete.
The Expert run is not required and takes approximately 15-20 hours to complete. This course goes much deeper into a diverseness of topics and consists of 10 lessons.
Expert Lessons

  • History of Cannabis
  • Cannabis Legalization
  • Cannabis Genetics
  • Cannabis Anatomy
  • Growing to Packaging
  • Interactions with the Body
  • Medical Cannabis
  • Methods of Consumption
  • Responsible Consumption
  • Working with Cannabis Customers
source : https://shayski.com
category : Uncategorized

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